At Gym King Store, we’re committed to delivering premium gymwear to fuel your fitness journey worldwide. Our streamlined shipping and returns process ensures you can focus on your workouts with confidence.

Shipping Information

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

  • Standard Shipping (£12.95)
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after dispatch
    • Tracking included
  • Free Shipping (Orders over £50)
    • Carrier: EMS
    • Delivery time: 15-25 business days after dispatch

Note: We ship globally except to certain Asian and remote regions. International customers may be subject to customs fees, which are the customer’s responsibility.

Returns & Exchanges

We stand behind our premium quality gymwear with a 15-day return window from the delivery date.

Eligibility Requirements

To qualify for return/exchange, items must be:

  • In original condition (unworn, unwashed, with tags attached)
  • In original packaging
  • Accompanied by proof of purchase

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Vests (due to direct skin contact)
  • Accessories (unless defective)

Return/Exchange Process

Step 1: Initiate Your Return

Email our customer service team at [email protected] with:

  • Subject: Return/Exchange Request – Order #[Your Order Number]
  • Include:
    • Item details (name, size, color)
    • Reason for return/exchange
    • Preferred resolution (refund or exchange details)
    • Confirmation of original condition

Step 2: Package Your Items

Once approved, securely package with:

  • All original tags and labels
  • Packing slip/order confirmation
  • Copy of return authorization email

Step 3: Ship Your Return

Send to:

Gym King Store Returns
91 Beverley Rd
Kingston upon Hull, GB CH6P 7SD

Important: Use a tracked service – you’re responsible until we receive it.

Refund Process

  • Timing: 5-7 business days after we receive and inspect your return
  • Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Note: Original shipping fees are non-refundable

Exchange Process

  • Replacement ships after we receive your return
  • Standard shipping rates apply
  • Price differences will be charged/refunded as needed

Damaged/Defective Items

Contact us within 48 hours of delivery with photos. We’ll arrange free replacement/refund.

Need Assistance?

Our customer service team is ready to help at [email protected] (response within 24 hours).

At Gym King Store, we’re as committed to your satisfaction as we are to your fitness success. Train hard, dress well.